Meet Caroline Walsh

Caroline is an accredited Mediator, Restorative Justice Practitioner, and Conflict Coach.

Caroline has been promoting communication and conflict management for her entire adult life.

With a background steeped in bringing communities together, she has an extensive history of working with many individuals and groups to promote and facilitate better conflict management.

She has two Masters Degrees and is an advocate for youth justice and equal rights. Drawn into mediation owing to personal circumstances, Caroline commenced her practice as a Mediator and later expanding into Conflict Coaching and Restorative Justice practice.

Her ethos is to provide a safe space for people to work through conflict towards resolution. Caroline is a natural empath who works with individuals and business leaders to better understand their issues, position, options, and to identify and agree lasting outcomes. She takes a non-judgemental approach and provides an equal platform for participants to engage fully.

Her work as a dispute resolution professional is combined with her active volunteer roles in her local community. She is a keen member of her local church and supports local activities to help community members. Through all her interactions, she is praised for her ability to build rapport with those around her, to put people at ease, and empower those in conflict to find solutions. Working with Caroline, you will find that she puts people before process and takes the time to listen and truly understand the real issues.

My Services

My services are provided online and face to face and I charge an hourly rate of £100 per person. If you are not sure which service is best or need some guidance, please contact me directly for an informal and confidential discussion.

Mediation

Mediation is a form of dispute resolution that empowers the parties to make the decisions. As your Mediator, my role is to facilitate conversation and discussion and help you overcome obstacles to reaching agreement.

Restorative Justice

I am a member of the Restorative Justice Council and provide services on an hourly rate basis. The Restorative Justice Council defines Restorative Justice and Practice as follows:

"Restorative justice brings those harmed by conflict and those responsible for the harm into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward. This is part of a wider field called restorative practice.

Restorative practice can be used anywhere to prevent conflict, build relationships and repair harm by enabling people to communicate effectively and positively. Restorative practice is increasingly being used in schools, children’s services, workplaces, hospitals, communities and the criminal justice system."

Conflict Coaching

Conflict Coaching is provided on an individual basis to people who need support either to self-manage conflict or as part of mediation or Restorative Justice work. I provide Conflict Coaching services on an hourly rate basis.